Frequently asked questions

Rentals

  • How to book accommodation?

    The most cost-effective way to book accommodation is to send an inquiry directly through our website, to our e-mail. In that case, you are freed of the additional costs carried by the rental portals.

  • How much do I have to pay in the advance for the reservation my accommodation?

    The house is reserved only for you when we receive 30% advance payment of the agreed total rental price.

  • How many days in advance can I cancel a reservation without cancellation charges?

    If you cancel 60 days before arrival, the cancellation fee is free and the advance payment will be refunded. In the event of unpredictable situations, such as wars, quarantines, border closures, deaths or the like, we will refund the advance in full.

  • What is the minimum day stay?

    The minimum reservation day is 5 days in pre- season and 7 days in main season. Of course, if you want to stay less than the defined period, you can, but the price is the same as if you had booked 5 or 7 days.

  • Can accommodation be arranged for more than 8 people?

    If you book on time, or if we have free dates, we can provide accommodation for 30 people in 4-5 holiday homes that accommodate 6-8 people. In this case, you will be at a distance of about 100 meters. All houses have swimming pools and the same number of rooms.

Management

  • What services do you provide?
    We take complete care of your property:
    • renovation according to your wishes and we offer consulting to increase booking
    • obtaining documents and permits for renting and registration in the e visitor
    • property maintenance – cleaning, landscaping, inspection of the property, airing your house, collecting mail
    • booking – property rental and guest care 24/7 – including check in and check out, cleaning bet
  • What conditions do I have to comply in order to rent a house?

    It is necessary:

    • Obtain a decision on the approval of provision of hospitality and catering services in the household (categorization)
    • Obtain a standardized plate of categorization
    • Registration in the Register of taxpayers (for new renters)
    • Enter in VAT system and get VAT number
    • Apply to the tourist association
    • Make an official price list, evacuation plan and house rules
  • How does renting a home work if I also want to use the property for myself?

    Simple – you tell us when you want to use your holiday home and it will be reserved for that period just for you. The house will be ready with clean linen, towels and other necessities as if you were a guest. It is important that you book the desired period as soon as possible, so that other guests do not book it before you, because in that case we have to respect the wishes of the guest.

  • Want to renovate my property. How can you help me?

    If you want to renovate a house, redecorate a garden or buy new furniture, our team and partners are here for you. You can leave the renovation entirely to us, or if you want to hire your own team of contractors, we can help you by supervising the works. We will make sure that everything is done with quality and, most importantly – within the agreed deadline and budget. Throughout the process, we send you progress reports along with photos, so you can change or add something if you wish.

  • What would be seasonal earnings, and what are the costs?

    Earnings depend on several factors – the position and size of the property, special facilities, capacity, etc.

    Costs also depend on various factors – the size of the garden, number of rooms, size of glass walls, additional facilities such as whirlpools, etc. After our visit and insight into the condition of your property we send you an offer with complete maintenance and potential earnings that you can make in one season and you will have an insight into your potential net earnings when you deduct all expenses. We suggest to all our clients that 20% of seasonal earnings are always invested in refreshing the property (new furniture, painting the walls, new content) so that it remains contemporary for years and in line with trends.

  • Why should we hire a property management service?
    • You are miles away from your property
    • You do not have the ability to organize separate services to maintain your house
    • When you use a property, you want to relax in it, not work on it
    • You don’t want to worry about guests, calls and bother about booking
    • You don’t want problems with employees and maintaining your house between shifts